CONSTRUCTION & UTILITIES

The management of people, resources and materials in the construction and utilities industries poses distinct problems. Planning for the correct personnel with the right skill sets, equipment and materials is a significant logistical challenge. Jobs are often dynamic and reactive requiring ultimate control from despatch and transport functions. Material shrinkage is often extremely high with much of it on long delivery replacement lead times.



Issues

  • Are some of your drivers waiting for jobs while others have jobs piling up?
  • Do you know that your drivers are safe at all times?
  • Can you easily balance the service provided to your long term customers with that provided for short term contracts and reactive jobs?
  • Do customer SLAs present penalty conditions that you cannot defend for late or incorrect deliveries?
  • Do your drivers spend unnecessary time on customer sites waiting - time which could be claimed for?
  • Do drivers get lost attending dynamic delivery/servicing points?
  • Are high job volumes necessary for profitability?
  • Do you know which vehicle is going to be available next for a job?

Business Benefits

  • Optimized job despatch and engineer utilisation.
  • Real-time job status updates from the field for dynamic planning.
  • Lone Worker protection enabling contact with drivers in all situations as and when necessary.
  • Real-time dashboards and KPI reporting for on-demand and historic access to customer SLA and performance metrics.
  • Real-time job status for proactive alerting to SLA or job issues.
  • Real-time notification of turn-around time exceptions on site enable proactive notification to back office.
  • Ability to record incident and reason for on-site delays for exception reporting.
  • Abiliy to ensure drivers are directed straight to a job to optimize time on-site and minimize travel time between jobs.
  • Optimized job despatch and engineer utilization for increased job volumes.
  • Maximized utilization of fleet and drivers to increase productivity and profitability.

 

Solutions

  • Microlise Advanced Planning & Scheduling READ MORE
    This powerful planning and scheduling system is suitable for a wide range of operational scale and complexity, from simple fixed routes to real-time dynamic requirement updates. Alternatively Microlise systems can interface with existing 3rd party planning & scheduling packages.
  • Microlise Vehicle Tracking & Telematics READ MORE
    Vehicle tracking allows businesses to track their mobile assets and resources using Global Positioning System (GPS) satellite tracking via the intelligent Microlise Tracking Unit installed in the vehicle. Options enable voice/text communication and sensors for temperature, RFID, and doors to be connected to the device. Client software provides real-time visibility of the fleet with street level mapping, digital dashboard, replay of historical data, event and alert escalation, geo-fencing of points of interest such as depots, delivery addresses, etc. and comprehensive operational reporting.
  • Microlise Trailer Tracking & Telematics READ MORE
    For many companies, monitoring the location and movement of trailers and other high value assets is a major problem. Unauthorized movement, theft and loss is a common occurance. Microlise have introduced a dedicated Trailer Tracking module to their portfolio to solve this problem with a wide range of kitting options including Suzi, battery and solar power.
  • Microlise Transport Management Center  READ MORE
    Microlise Transport Management Center (TMC) is a control center application that provides real-time visibility and dynamic control of all operational fleet resources and tasks. The TMC simplifies the management of assets, vehicles, driver shift rotas, driver hours, delivery manifests, schedules and driver tasks. It ensures optimum resource usage, productivity, customer service and compliance to working time legislation as well as facilitating instant and interactive communications through the use of configurable events and alerts to provide management by exception. The TMC also facilitates full visibility of POD/POC information allowing drilldown by site, consignment and item level.
  • Microlise Mobile Workforce READ MORE
    Directing the activities of a mobile workforce using a hand held mobile data terminal eliminates the need for paperwork and provides real-time visibility of adherence to schedule and plan for all activities. Typical applications include daily driver vehicle inspection, proof of delivery/collection (POD/POC) against a downloaded delivery manifest, task management for installation, service & repair operations, satellite navigation for drivers, messaging and voice, and full hours of service support.
  • Driver Navigation READ MORE
    Inefficiencies and increased fuel cost are often introduced when drivers fail to take the best route or do not know the location of a delivery or client address. For larger vehicles the problem is compounded by width, height and weight restrictions. Driver Navigation provides the driver with turn by turn navigation to their destination.