Key Benefits

The Microlise offer lone worker (wireless & hardwired) and man-down (wireless) modules that seamlessly integrate into the Microlise core Vehicle Tracking & Mobile Worker solution, to provide:

• Alert generation; triggered from wireless (or hardwired) lone worker panic button transmitters or wireless man-down transmitters and relayed via Microlise Tracking Unit over GPRS and/or SMS network to Microlise host sytems being operated by customer
• Alerts can also be triggered from Microlise mobile worker application or driver communications module
• Alerts can also be triggered via hardwired interfaces between any on-board machinery and the Microlise vehicle tracking unit
• Any alerts are processed by the Microlise Map Client and Transport Management Center (TMC) software - causing system “lock down” on alert screen until alert has been dealt with and alert closed
• Relaying of alerts to mobile phones, pagers or email clients is also supported both direct from the in-vehicle device (in the case of SMS) as well as from the Microlise host software
• Full incident audit trail and operational debrief functionality within Microlise TMC software is offered
• Panic button or man-down transmitter operation can also trigger beacons and sirens on the vehicle to notify passers by or local staff.

Overview

• Wireless lone worker panic buttons and man-down transmitters work over a range of several hundred metres.
• Wireless based panic buttons can be pendant, pager or wrist strap based. Many of the devices require two buttons to be pressed simultaneously to avoid accidental triggering.
• Panic buttons can also be hard wired in the cab.
• A panic button is also optional on the Microlise driver communications module, whereby two function buttons must be pressed for a prescribed period of time to trigger an alert.
• A panic function can also be integrated into the Microlise mobile worker terminal application software. An alert is triggered typically via a combination key press for a prescribed duration.
• The man-down device is a belt clipped device similar in format to the wireless panic button pager. It can be configured to generate an alert after a defined period lying beyond a certain angle.
• When the device finds itself in such an orientation (greater than 60 degrees) an audible alert is generated to inform the driver / engineer that an alert is about to be sent.
• Alarms can also be generated via the man-down unit by pressing two buttons or pulling a rip cord.
• All panic alerts are relayed via GPRS.
• Panic alerts can also be relayed via SMS direct to appointed recipients via the Microlise Tracking Unit. Additional alerts can be relayed from the Microlise Map Client and / or TMC host via pager, SMS and / or email.
• All inbound alerts into the Microlise Map Client and Transport Management Center – regardless of the technology creating the alert - are processed in the same way and any office staff are alerted in the same manner.
• Upon receiving an alert, the Map Client and / or Transport Management Center screens display an alert message – displaying the following information:
  
  1. Vehicle ID
  2. Driver ID
  3. Location & direction
  4. Time & date of alarm

• All screens (in a defined user group) are locked down until the alert has been dealt with. A Systems Administrator can then reset the alert on the host and mobile device remotely. In doing so, the Systems Administrator will be prompted to enter what the issue was and how it was resolved for audit trail purposes.
• High visibility beacons and highly audible screamers can be added to the vehicle which are triggered by the Microlise Tracking Unit when an alert is received.
• The wireless panic button receiver, screamer and beacon can be built into a portable unit for spot hire vehicles.
• Microlise can integrate their Vehicle Tracking Unit into on-board machinery to monitor their status also – for example, Microlise have worked with a UK county council recently to generate a warning if the basket on a vehicle access platform has been above a certain height without moving for a defined period. If the engineer does not acknowledge this an alarm is created.
• Other recent examples of integrated tracking or Mobile Worker & Wireless Panic and Man-down alarming includes - wireless panic buttons for late night retail deliveries and man-down alarms for cement delivery and silo maintenance.